Returns & Exchanges
At A. Soliani, we want you to be completely satisfied with your purchase. If your shoes are not a perfect fit, we accept returns and exchanges on unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn footwear in its original packaging and include all dust bags or accessories to ensure a full refund.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email once our warehouse has processed your refund or exchange.