Returns & Exchanges

At A. Soliani, we want you to be completely satisfied with your purchase. If your shoes are not a perfect fit, we accept returns and exchanges on unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the unworn footwear in its original packaging and include all dust bags or accessories to ensure a full refund.

  • 3.
    Attach the Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier; you will receive a confirmation email once our warehouse has processed your refund or exchange.