Frequently Asked Questions
Everything you need to know about your A. Soliani experience.
How do I determine the best size for my A. Soliani shoes?
Most of our styles run true to size; however, we recommend checking the specific size guide on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return and exchange policy?
We offer a 14-day return window for all unworn items in their original packaging. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
Where are A. Soliani products manufactured?
Our footwear is handcrafted by skilled artisans in Italy using premium leathers and traditional techniques to ensure the highest quality and durability.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my leather shoes?
To maintain the longevity of your shoes, we recommend using a high-quality leather conditioner and avoiding prolonged exposure to moisture. Store them in the provided dust bag when not in use.